As the former General Manager at ProJet Aviation, Julie O’Brien and her Safety Committee convened monthly to review topics presented during the Polaris OSO webinars. These monthly webinars cover a range of subjects, including OSHA regulations, Safety Management Systems (SMS), and relevant case studies, providing valuable material for the management team to reflect on in the context of an FBO’s operations.
“Utilizing OSO was a valuable catalyst for my management team to stay informed on safety topics, maintain focus on our quality and safety standards, and pass that information on to our entire employee pool,” remarked Julie O’Brien.
Julie’s committee utilized the downloadable OSO presentations, handouts, posters, and Toolbox Talk documents to enhance their internal safety promotion initiatives. After each OSO call, the committee would discuss the content and review the applicable training and policy documents to identify any necessary adjustments to their Standard Operating Procedures, Emergency Response Plan, or Safety Management System. Any required changes were noted and documented immediately after every monthly call.
Subsequent modifications were circulated to the entire employee roster to ensure comprehension of the updates, and team members were required to acknowledge these changes through a brief quiz administered via Google Docs. This monthly quiz confirmed that each employee had engaged with the material and understood the implications.
By maintaining this monthly routine, Julie's team kept their safety program current, fostered a culture of engagement among employees, and promoted continuous improvement within the organization.
“The monthly cadence of OSO ensures that safety remains a priority and provides fresh material to enhance engagement. This program is an effective and comprehensive method to keep teams compliant, safe, and engaged in a strong safety culture. I highly recommend this innovative training system for enhancing the efficiency of management teams and making safety training more interactive,” said O’Brien.
Paragon’s Commitment to Providing the Best Training for FBO Members
At Paragon Aviation Group, a key priority is ensuring that our member FBOs have access to the very best training available, empowering them to maintain the highest safety standards across their operations. Our partnership with Polaris Aero and their Online Safety Officer (OSO) program exemplifies this dedication. The monthly OSO webinars offer our members valuable insights into vital topics such as safety management, compliance with OSHA regulations, and real-world case studies, enabling continuous improvement in safety protocols.
Through initiatives like the OSO webinars and our collaboration with Gulfstream and FlightSafety International, Paragon Aviation Group guarantees that our members are equipped with the latest and most relevant safety training. By offering this top-tier, easily accessible education, Paragon reinforces its commitment to excellence and safety in every aspect of aviation services.
Julie O'Brien: Leading by Example
Julie O’Brien, previously the General Manager for ProJet Aviation (KJYO) in Leesburg, VA, has been a key figure in promoting safety and operational excellence. Under her leadership, ProJet Aviation has earned numerous awards, including Washington Business Journal’s “Best Places to Work” and over 14 Pilot’s Choice Awards. Julie was voted MVP at the 2019 Paragon Aviation Group’s Leadership Meeting and received the FBO Manager of the Year Award twice.
With over 25 years of experience in aviation, Julie also founded The Aviation Education & Career Expo, awarding over $1.6 million (and counting) in scholarships to more than 1,000 students annually. She is currently the VP of Business Development for Paragon Aviation Group, where her focus on fostering industry-leading safety training continues to benefit Paragon’s global network of independent FBO operators.
A Partnership That Elevates Safety
Polaris Aero is a valued strategic partner within the Paragon network and offers monthly safety training to Paragon members. The collaboration between Paragon Aviation Group and Polaris Aero ensures that FBOs across the Paragon Network have the tools and knowledge to foster a proactive safety culture. This partnership is just one of the many ways Paragon is committed to supporting the safety and training efforts of its members.
By ensuring that training is both relevant and accessible, Paragon makes it possible for its members to remain at the forefront of safety and operational reliability, enhancing the overall customer experience and maintaining the highest industry standards.
About Paragon Aviation Group
Paragon Aviation Group is part of the globally operating Luxaviation Group, renowned for its excellence in a comprehensive range of business aviation services. Luxaviation specializes in aircraft management for private and commercial aircraft, private air charter services, and the management and operation of VIP passenger terminals. Our extensive FBO network includes over 140 facilities worldwide.
Paragon is a leading provider of FBO support services within the general aviation industry. With a commitment to elevating the customer experience, Paragon offers a diverse array of services tailored to meet the unique needs of FBOs, handling agents, and aviation enthusiasts globally. Our dedication to safety and training ensures that Paragon members receive unparalleled support in providing the highest standards of service to their clients.
